CRYPTO FAQ

Unlock actionable crypto insights and accelerate growth with our AI-powered analytics.
Make data-driven decisions that deliver exceptional results.

Is it secure? How are my funds protected? faq-icon

Your security comes first. At Eterno Tradevista, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to protect digital assets. We adhere to stringent financial regulations in Italia and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.

I’ve never invested in cryptocurrency before. Is it complicated? faq-icon

Not at all—Eterno Tradevista is designed for beginners:
  • Step-by-step guides with 24/7 support
  • Try a risk-free demo with virtual funds
  • Automated tools that handle the heavy lifting for you
  • Start with as little as $5 and learn as you trade!

How quickly can I withdraw funds to my bank card? faq-icon

Withdrawals to bank cards are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.

Why are there no fees? Is there a catch? faq-icon

We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden costs—you always see the exact transaction amount before confirming.

Is this service supported in my country? faq-icon

Yes! Eterno Tradevista is available in the majority of countries worldwide (98+ and growing). During sign-up, choose your country to confirm availability and view local payment methods. We operate in full compliance with local regulations to keep your trading secure and lawful.

How should I decide where to invest? Do you offer recommendations? faq-icon

We make crypto investing simple for beginners! Eterno Tradevista provides:
  • 1. AI-powered recommendations - Receive tailored coin suggestions aligned with your risk profile
  • 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
  • 3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
  • Additionally, our interactive tutorial helps you learn while you invest!

Where can I get support if I encounter technical issues? faq-icon

Our support team is available 24/7 via live chat and email at support@eterno-tradevista.com. Average response time for urgent issues is under 15 minutes.

Is cryptocurrency legal? Do you comply with my country’s financial regulations? faq-icon

Yes, cryptocurrency is legal in most jurisdictions, and Eterno Tradevista operates in full compliance with applicable local laws. Here’s what you need to know:
  • 1. Licensed Service
  • Registered with (FinCEN, FCA, and CySEC)
  • Periodic audits by independent firms
  • 2. Country-Specific Rules
  • Automatic geo-compliance: Our platform adapts to your country's regulations
  • KYC verification wherever required by law
  • 3. Your Funds Are Secure
  • Bank-level security (just like your online banking)
  • 95% of assets are held offline (cold storage)
  • Visit our Compliance page to confirm your country's status, or contact Support for details.

What payment methods do you support? faq-icon

You can easily fund your account using
  • 1. Traditional Payments
  • Visa/Mastercard (2.9% fee)
  • Bank Transfers (SEPA or SWIFT - 0% fee)
  • PayPal (instant processing)
  • 2. Crypto Deposits
  • Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
  • QR code scanning for mobile wallets
  • Deposits are credited in under 10 minutes! View all options in your account dashboard.

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare instances when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.

How may we assist?