Privacy Policy
We (also referred to as 'We', 'Us', or 'Our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we collect and store the information you provide through the Gaingate website (the 'Website').
We adhere to the following principles:
To ensure transparency about how we collect and process your personal information:
We want you to be able to make informed decisions about the use and processing of your Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide clear, relevant information on how Personal Data is used. If we believe you need specific details, we will provide them at the appropriate time. We are happy to answer any questions and provide any clarifications, subject to any limits imposed by law. You can reach us by email at: info@eterno-tradevista.com
We will use Personal Data solely for the purposes outlined in the Policy.
Personal Data may be processed by us for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, safeguarding our rights and interests, facilitating the maintenance and provision of the Services, complying with regulatory or legal obligations, and performing administrative and business activities to support the delivery and use of the Services. We also process Personal Data to better understand your preferences and needs.
To access essential tools to safeguard your rights regarding Personal Data:
Processing is necessary for the legitimate interests of the Company or those of a third party.
Protect Your Personal Data:
Although we cannot guarantee the absolute security of your Personal Data, we are committed to continually applying a range of measures and safeguards to keep your Personal Data protected. Our Privacy and Security Policy is comprehensive.
1. The Scope?
This Policy describes the types of Personal Data the Company collects about natural persons and how we process it, share it with third parties, protect it, and other related practices. It concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including through additional information we hold or can access. The Policy defines 'processing' as any operation that involves the use or collection of Personal Data. It includes the collection, management, structuring, and storage of Personal Data. Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we learn that we have information about a child, we will delete it as quickly as possible.
2. What Personal Data Do We Hold About You?
When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide Personal Data. In other cases, we collect it by analysing your use of our Services and service channels, or by receiving information about you from our third-party partners.
3. No obligation to provide personal data to the Company and the potential consequences.
However, you are not required to provide Us with Personal Data. In some situations, though, you may choose not to share any Personal Data with Us. This may limit Our ability to deliver the Services or restrict users’ access to the website.
4. What types of Personal Data can we collect? When you visit our website, we may collect the following personal information about you:
This includes details about your online activity log and traffic data (such as IP address, date and time of access), the language you use, software crash logs, the type of browser, and information about the device you used. The information we collect is non-personal and cannot be used to identify you. Personal Data we receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us. Personal information you provide directly to third-party platforms to facilitate trading may include your full name, address, phone number, and email address.
5. The Legal Basis and Purposes for the Processing of Personal Data
Your Personal Data is processed by the Company for the purposes outlined in this section and in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot use your Personal Data. The legal bases that allow the Company to process your Personal Data:
- You have provided your consent to the processing of your Personal Data for one or more purposes. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may process data to pursue legitimate interests, for example to improve Our Services or to establish, exercise, or defend legal claims.
- Processing must comply with a legal obligation.
Contact us by email for more information about processing activities carried out to protect our legitimate interests.
Below is a list of purposes and legal bases for which we may use the Personal Data you provide.
1. To share your personal data with third parties at your request to enable access to digital trading.
If you ask us to, we may collect Personal Data from you to transmit it to third-party companies
You have provided your consent to the processing of your Personal Data for one or more purposes.
2. To address your requests, questions, or concerns
We process Personal Data to respond to any questions you may have about the Services.
Processing is necessary for the legitimate interests of the Company or those of a third party.
3. To comply with legal obligations and respond to administrative or judicial requests, Personal Data is processed to meet applicable legal requirements.
Processing is necessary to ensure compliance with legal obligations.
4. To improve Our Services
We may use Personal Data to improve Our Services. This includes, among other things, any crash or malfunction reports that we collect in relation to the Services.
Processing is necessary for the legitimate interests pursued by the Company or a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
6. To execute and manage activities necessary to meet the requirements of Our Services
These activities include back-office operations, business development, strategic decision-making, governance and oversight, etc.
Processing is necessary for the purposes of the Company's legitimate interests or those of a third party.
7. To perform analyses, including statistical analyses
To inform decisions on various issues, we use a range of analytical techniques (including statistical ones).
Processing is necessary for the purposes of the Company's legitimate interests or those of a third party.
8. To protect our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
Personal Data may be processed by us to safeguard our rights, interests, and assets, or those of third parties, in compliance with any applicable laws, regulations, or agreements, and any relevant terms, conditions, or policies.
Processing is necessary for the purposes of the Company's legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, parties that process IP address information, and user experience analytics providers.
You may also ask us to transmit certain Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you provide to us with those third-party platforms. The use of your Personal Data is subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This helps provide the resources needed to enhance and improve the products and services we offer our customers.
When necessary to protect the rights or property of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with potential investors, buyers, or lenders of the Company or any other company within the group in connection with a contemplated transaction (including the transfer or sale of assets of the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.
ONLINE TRACKING NOTICE
Third-party services, such as advertising providers on our website or analytics companies, may be engaged. These partners may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They help collect information about your preferences and browsing habits to enhance your user experience, remember your settings, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website identify you as a returning user and make it easier to return to the website.
7. Cookies and Third-Party Services
We may use them depending on their purpose:
Cookies are strictly necessary
Cookies are strictly necessaryThese cookies are essential to access the features you’ve requested and to navigate our website. We use cookies to deliver the information, products, and services you’ve asked for.
They enable your device to download and stream data, allowing you to move through the site, use its features, and return to pages you’ve visited before.
Cookies collect Personal Data, such as your username and last login date, to verify that you are logged in to the site. They are deleted when you close your web browser (session cookies).
Functionality Cookies
ScopeCookies help us recognize you each time you visit our site and allow us to save your settings and preferences.
Additional informationThey persist until their expiry date and are retained even after the browser is closed.
Cookies for performance
ScopeWe use cookies to collect statistical data on the site's performance and to help improve it. They also allow us to conduct analysis on our website.
Additional informationCookies store anonymous data that is not linked to any identified or identifiable natural person. They can be deleted when you close your browser. Other cookies can remain valid indefinitely.
Cookies are blocked or have been removed
To block or delete cookies, change your browser settings. Below are links to guide you through the process for several popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
ONLINE TRACKING NOTICE This service does not currently honor Do Not Track signals.
8. Retention of your personal data
The Company will retain Personal Data about you for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable laws, regulations, internal policies, and applicable orders. We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we maintain to confirm it is still required.
9. Transfers of personal data to a third country or an international organisation
Your personal information may be transferred to other countries (for example, to a third country, meaning a country other than the one in which you reside) or to international organizations or jurisdictions. The Company takes all necessary steps to safeguard the Personal Data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or an international organisation that the European Commission has determined ensures an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- The transfer is carried out on the basis of a legally binding and enforceable agreement between public authorities or bodies, in accordance with Article 46(2)(a) of the GDPR.
- The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
10. Personal Data Security
We have implemented appropriate organisational and technical measures to safeguard Personal Data, including preventing accidental or unlawful destruction, loss, or alteration.
However, we cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including but not limited to disclosures caused by transmission errors, unauthorised third-party access, or other events beyond our control.
In the event of legal requirements or other obligations beyond our control, we may be required to provide your Personal Data to third parties, such as public authorities. We cannot control the level of protection those third parties afford your Personal Data in such cases.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot ensure the security of Personal Data you transmit to Us online.
11. Hyperlinks to websites owned by third parties
Links to third-party websites and applications are available on this site. These sites and apps are not operated or controlled by the Company. We are not responsible for the collection or processing of Personal Data by such third parties. This Policy does not apply to activities carried out on those sites or apps.
When visiting any third-party website or app, we recommend reviewing its privacy policy before deciding to access or use it. We also suggest doing so before providing any Personal Data to them.
12. Changes to This Policy
This Policy may be updated at any time. If we modify this Policy, we will notify you by posting the updated version on our website. Furthermore, for significant changes to this Policy, we will endeavor to inform you through the methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised Policy.
13. Your rights regarding your personal information
You are entitled to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data not required by Us. You may also limit the scope or types of processing of your Personal Data. If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise your rights by sending an email to the address below.Access rights
The Company can verify whether Personal Data concerning you are being processed. If so, you can access your Personal Data.The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically if you request it.
Your right of access must not conflict with the rights and freedoms of others. If your request would adversely affect the rights and freedoms of others, the Company may refuse or limit compliance.Right to rectification
The Company must rectify inaccurate Personal Data. You are entitled to request that incomplete Personal Data concerning you be completed, taking into account the purposes of the processing.Right to erasure
You may request erasure if: (a) the Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing of Personal Data about you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you contest the accuracy of your Personal Data, you may ask the Company to restrict processing of your Personal Data.If processing is restricted, the Personal Data may only be stored with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may also request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those legitimate interests. Unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the establishment, exercise, or defence of legal claims, we will cease such processing.
For direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may also bring a complaint before a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as described in section 13.We will provide information in response to your requests under section 13 of this agreement within one month of receipt. This period may be extended by up to two further months where necessary, considering the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
Unless otherwise provided under section 13, information provided in response to your requests under section 13 will be free of charge. If a request is manifestly unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may refuse to act.
If we have reasonable doubts about the identity of the person making the request, the Company may request additional information.
t.main.popupTitle
t.main.popupSubtitle